Effective Date: 16/02/2025
Welcome to CapeBali. We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you use our website.
Information We Collect
- Directly Provided Data: This includes information you provide when making a purchase, such as your name, billing address, shipping address, email address, and phone number.
- Payment Data: When you make a purchase, payment details are processed securely through WooPayments, Google Payments, or Apple Pay. We accept credit card, debit card, direct bank transfer payments, as well as Google Payments and Apple Pay. These payment processors ensure that your payment information is handled securely, and we do not store sensitive payment details such as your credit card number or CVV on our servers.
How We Use Your Information
- To Process Transactions: We use your information to process transactions and send you relevant notifications related to your purchase.
- To Improve Our Services: We may use your information to understand how users interact with our site and make improvements accordingly.
How We Share Your Information
- Payment Processors: We share necessary information with WooPayments, Google Payments, and Apple Pay to process your payments. Each of these processors may use and store your information in accordance with their privacy policies.
- Legal Obligations: We may disclose your data if required by law or in response to valid requests by public authorities.
Credit Card Security & Secure Checkout Safety of Your Information
At CapeBali, the security of your personal and financial information is of paramount importance to us. Here’s how we ensure that your credit card details and personal information remain protected:
- Secure Transaction: Our checkout process uses SSL (Secure Socket Layer) encryption, the industry standard for secure online transactions, to protect your card information as it travels over the internet.
- Payment Processing: We have partnered with WooPayments, Google Payments, and Apple Pay for payment processing. These are globally recognized payment solutions that prioritize security. When you enter your payment details on our website, the information is sent directly to the relevant payment processor, ensuring a highly secure handoff. We do not store or have access to your sensitive payment details.
- Monitoring & Prevention: We continuously monitor transactions for suspicious activity. In the case of any perceived threat or anomaly, necessary actions are taken to ensure the safety of our user’s data.
- Commitment to Data Security: All our systems are regularly updated and tested to ensure the highest level of security against vulnerabilities. Your trust is essential to us, and we’re committed to continually earning it through our steadfast commitment to protecting your data.
Note: Despite our rigorous security measures, no online transaction is 100% secure. We urge you to always be cautious and protect against unauthorized access to your password and personal device.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data: You can request details of the personal information we hold about you.
- Correct any inaccuracies: If the personal information we hold is incorrect or incomplete, you can request it be updated.
- Request erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Restrict processing: You can ask us to restrict the processing of your personal data in some situations.
You can contact us at info@capebali.co.uk to exercise these rights.
Cookies and Tracking Technologies
Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage cookie settings in your browser, and you can choose to accept or decline cookies. Please note that rejecting certain cookies may affect your experience on the site.
Third-Party Services
We may use third-party services, such as Google Analytics or email marketing platforms, to help us improve our website and services. These third parties may have access to your information, and we encourage you to review their privacy policies to understand how they process your data.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Updates to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this policy periodically for any updates.
If you have any questions or concerns about this Privacy Policy, please contact us at info@capebali.co.uk
